Privacy Policy Notice
Our Policy
This Privacy Policy (“Policy”) covers TEFN’s treatment of personal information or personally identifiable information (both “Personal Information”) that may be collected or submitted when the web-user (“you”) is using TEFN’s website or services. This Policy does not apply to companies that TEFN does not own or control, or to individuals that are not under TEFN supervisory control.
Please understand that whenever you voluntarily disclose Personal Information online, this information cannot be made one-hundred percent secure and, in some cases, that information can be intercepted, collected and used by others. However, we work hard to protect your information at all times and protect your information in several ways. Your information is stored on a secure server that TEFN and its authorized personnel can only access through a password. Additionally, we encrypt your information to prevent third parties without authorization from intercepting your information when it is in transit to us. By using TEFN’s website, you agree to accept the risk of inadvertent disclosure of your Personal Information.
How We Collect Your Personal Information
While using TEFN’s website, Personal Information may be collected when you register for services, ordering products, and posting content. Depending on the service or process, the Personal Information you may be asked to provide is your:
Name
Postal Address
Email address
Phone number
Age Gender or other demographic information
Location information
Personal Information may also be collected, or your IP address logged, when you visit TEFN’s website. Your IP information allows us to understand how you use our site and enables us to make changes to our site in order to improve your experience. Information regarding your computer, your connection to our website (such as your browser type, operating system, and platform) and your user history (including, but not limited to, your session information, page errors and the length of your visits to specific pages within our website) may also be collected.
Our Use of Cookies
TEFN uses cookies to remember certain user information. Cookies are electronic identifiers that are transferred automatically to your computer through your browser that allows our computers to save certain information you provide us and store information about you so we can recognize you when you visit our website in the future. This allows you to avoid logging in more than once, which saves time, and creates a customized website that fits your needs. You may, at any time, disable or refuse to accept cookies by changing the preferences or settings on your web browser. If you choose to disable cookies, you will still be able to use our website. However, you will not be able to take full advantage of certain automation and other functionality features available with the use of cookies.
How We Use Your Personal Information
TEFN may use the Personal Information you provide for purposes such as: processing a registration made by you; fulfilling your requests for products and services (including purchases); improving the content and overall look and feel of our website and services, contacting you, conducting research, providing anonymous reporting for internal and external clients, contacting users regarding changes to our website or business, and customizing the content that you see on the TEFN website. TEFN may also retain the details of purchases and other transactions or payments made with us or the partners affiliated with our website.
How Your Personal Information is Disclosed
It is TEFN’s policy not to disclose, sell, rent or share your Personal Information to any individual, business, government entity or outside parties except: (i) to provide products or services you request through us; (ii) in response to a validly-issued subpoena, court order, or other legal process; (iii) when necessary to establish or exercise our legal rights or defend against legal action; or (iv) when you request TEFN to do so. Personal Information may be disclosed to Foundation Innovation, LLC (foundationinnovation.org) to provide services you have requested through us or for research and data collection purposes. From time to time, TEFN may use return email addresses to answer the email we receive from you. Such addresses are not used for any other purpose. Your Personal Information will not be collected for use in violation of the law, or unrelated to that discussed in this Policy, unless you are also provided an opportunity to opt-out or otherwise prohibit such unrelated uses.
Setting Up User Accounts
TEFN allows users to set up personal accounts to participate in our online communities. You have the ability to edit information you provide at any time, and you may delete your account at your convenience by submitting a request to tefn@texaspioneer.com. Unless TEFN is required to respond to court orders, subpoenas or comply with applicable law TEFN will use appropriate and reasonable efforts to ensure that unauthorized third parties do not access your user account information.
Correcting Your Personally Identifiable Information
You are responsible for ensuring that all Personal Information you provide on the website is maintained and kept current.
Web Statistics & Shared Data
We collect and use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for reporting and sponsorship purposes. From time to time, we may use this information to better design our website and to share aggregated demographic data with select business partners, sponsors, and/or affiliates; however, IP addresses are not linked to Personal Information. For example, we may tell an affiliate that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we will not disclose to these partners, sponsors and/or affiliates anything that could be used to personally identify individuals.
Children’s Privacy
Protecting the privacy of children is especially important to us. For that reason, we do not collect information provided by users under the age of 13, nor do we solicit information from users under the age of 13.
Scope of this Policy; Third Party Websites
Although this Policy applies to all information obtained by you for the purpose of accessing or using content controlled and owned by TEFN, it does not apply to businesses or entities that are not owned or controlled by us. The TEFN website contains links to other third-party websites. Please be aware that TEFN does not claim any responsibility for the privacy practices of these third-party sites. We encourage you to be aware when you leave our site and to take reasonable precautions when sharing your personally identifiable information on third-party websites.
Opt-In Policy
You may “opt in” to receive newsletters, promotional offers and other useful information from us. To unsubscribe from our mailings (except important system and content update information), you may go to [the ‘My Account’ section of the Website] and edit your personal profile by selecting My Account link.
Encryption
All user account pages are protected with Secure Socket Layer (“SSL”) encryption. All user accounts must be accessed with usernames and passwords. You are advised not to share your username and password with any other person.
Amendments
TEFN reserves the right to amend this Policy at any time. TEFN will contact registered users by e-mail and shall also post a notice of changes on its web site, when and if the terms of this policy are amended.
Contact
You may contact TEFN directly by e-mailing help at tefn@texaspioneer.com should you have any questions.